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From a Chinese people.


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4 replies to this topic

#1 EVER.zhR

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Posted 20 January 2007 - 04:17 PM

HELLO!I am a Chinese people.I have a question.Now the Kaspersky Personal 6.0 cannot UPDATE.PLEASE
tell me how to do it.
PS:My English is very poor :yes:
THX!!!

#2 Lucian Bara

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Posted 20 January 2007 - 05:05 PM

hello
What's the message you are getting when trying to update?
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#3 CbIP

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Posted 20 January 2007 - 05:53 PM

May be your key was banned?
Also we have forum for Chinese: http://forum.kaspers...hp?showforum=21
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#4 Jingtian

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Posted 20 January 2007 - 06:02 PM

HELLO!I am a Chinese people.I have a question.Now the Kaspersky Personal 6.0 cannot UPDATE.PLEASE
tell me how to do it.
PS:My English is very poor :yes:
THX!!!


EVER.zhR,

Hello & welcome.

I just tried, the updater works. Actually KIS6.0 has updated several times successfully. (I set update to "manual").

There might be several reasons:

1. The server was busy when you tried to update.
2. Which server did you use to update? Have you used proxy? If so, maybe you have used a proxy that does not work any longer.
3. Your key is blacklisted.

If you can't follow, you can ask again in the Chinese forum. :P

#5 Bruce

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Posted 25 January 2007 - 04:23 AM

HELLO!I am a Chinese people.I have a question.Now the Kaspersky Personal 6.0 cannot UPDATE.PLEASE
tell me how to do it.
PS:My English is very poor :whistle:
THX!!!

first,your key may be banned.If so, you should find valid key.
second,you can try to update by setting proxy