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Having trouble installing kaspersky...


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#1 Jed193

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Posted 23 July 2007 - 01:53 PM

I'm installing kaspersky but it says i have an incompatible software "McAfee VirusScan Professional Bonus Pack"
and i tried to remove it from the add/remove programs but i can't find it there...

Then i searched for its folder but theres nothing C/D Drive

I even deleted its registries but i can't delete some registries...

Pls help me fast...

My computer has no protection...

#2 Lucian Bara

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Posted 23 July 2007 - 02:10 PM

hello
delete this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C4BA56E6-3DA9-4454-AD39-81FB11810984}
Intel Core 2 Duo E4500 @ 2,2GHz, Msi Asus P5PL2-E, 2048MB-DDR2 (2*1024), Leadtek PX6600 256MB, Teac DV-W516GA, Leadtek tv2000 xp Expert, HDD 200GB*2 (sata/sata2)

#3 Jed193

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Posted 23 July 2007 - 02:20 PM

I deleted it but it still didn't work...I even tried the MCPR removal tool but it still didn't work...

Edited by Jed193, 23 July 2007 - 02:26 PM.


#4 Sjoeii

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Posted 23 July 2007 - 02:43 PM

Please install McAfee again and try to uninstall again with the removal tool
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#5 Jed193

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Posted 23 July 2007 - 03:26 PM

I can't install again because i don't have any installer...And I think installing McAfee and uninstalling it will not repair it because McAfee VirusScan Professional Bonus Pack is different to others...

#6 Sjoeii

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Posted 23 July 2007 - 03:57 PM

it has been installed otherwise this message can't pop up.
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#7 Lucian Bara

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Posted 23 July 2007 - 06:26 PM

did you delete that key. (not the contents, but the whole key). is it the same detection from kaspersky?
Intel Core 2 Duo E4500 @ 2,2GHz, Msi Asus P5PL2-E, 2048MB-DDR2 (2*1024), Leadtek PX6600 256MB, Teac DV-W516GA, Leadtek tv2000 xp Expert, HDD 200GB*2 (sata/sata2)

#8 Jed193

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Posted 24 July 2007 - 02:03 PM

did you delete that key. (not the contents, but the whole key). is it the same detection from kaspersky?


Yup deleted it in regedit...Its not the same detection...

#9 Lucian Bara

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Posted 24 July 2007 - 02:23 PM

then what does kaspersky detect now?
Intel Core 2 Duo E4500 @ 2,2GHz, Msi Asus P5PL2-E, 2048MB-DDR2 (2*1024), Leadtek PX6600 256MB, Teac DV-W516GA, Leadtek tv2000 xp Expert, HDD 200GB*2 (sata/sata2)

#10 Jed193

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Posted 24 July 2007 - 02:50 PM

then what does kaspersky detect now?


Still McAfee VirusScan Professional Bonus Pack...I tried deleting some files i can't delete with unlocker but its not the same with McAfee VirusScan Professional Bonus Pack,its just mcupdter,mcsecurity and more...

#11 Lucian Bara

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Posted 24 July 2007 - 03:08 PM

download a cleaner like regsupreme: http://www.macecraft.com/regsupreme/
boot into safe mode and delete the files you couldn't delete with unlocker then use the cleaner to cleanup the registry.
Intel Core 2 Duo E4500 @ 2,2GHz, Msi Asus P5PL2-E, 2048MB-DDR2 (2*1024), Leadtek PX6600 256MB, Teac DV-W516GA, Leadtek tv2000 xp Expert, HDD 200GB*2 (sata/sata2)

#12 Jed193

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Posted 24 July 2007 - 03:38 PM

download a cleaner like regsupreme: http://www.macecraft.com/regsupreme/
boot into safe mode and delete the files you couldn't delete with unlocker then use the cleaner to cleanup the registry.


I said I deleted files that i can't delete so i used unlocker to delete it =)

Thnx Lucian Bara...

I deleted all of the registries and now kaspersky doesn't detect Mcafee anymore...

Edited by Jed193, 24 July 2007 - 04:03 PM.